Yes, we ship worldwide! We have customers from all over the world from Australia, New Zealand, Canada, Germany and Singapore.

We have a tracking code for all our orders so you know where your order is!

UK Orders: Within 5 – 20 working days from order.

US Orders: Within 5 – 15 working days from order.

International Orders: It usually takes from 10 to 20 working days to ship to most countries, but sometimes the Customs agency within the destination country may choose to delay individual shipments as a random security/inspection measure. On rare occasions these delays can range from 4 to 8 weeks

During the lead up to Xmas, mail delivery times are going to be at the upper end of our estimate and can take longer. Estimated delivery times are guidelines only. We cannot guarantee deliveries will arrive within these delivery windows.

We guarantee that your order will be well packed and will leave our premises in excellent condition. VSGEAR will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services.

If you wish to cancel an order, you must do so before your order has shipped. To cancel an order, please contact Customer Service at our support page. They will be happy to process your cancellation and refund. Refunds will be credited back to the original payment method that was used at the time of purchase. It typically takes 2-3 business days for the funds to process back into your account. If your order has already shipped, you must follow our Returns and Exchange policy in order to receive a refund.

Contact Customer Service, and we will fix the mistake right away!

Email: info@vsgear.com